Toast Inc. (TOST)

Overview

Toast, Inc. is a progressive technology company that focuses on crafting specialized digital solutions for the restaurant industry across the United States, Ireland, and India. With a commitment to innovation, Toast, Inc. has developed a comprehensive cloud-based platform aimed at enhancing restaurant operations through advanced software and hardware products. Initially known as Opti Systems, Inc., the company underwent a rebranding to Toast, Inc. in May 2012 and was established in 2011. The headquarters of Toast, Inc. are located in Boston, Massachusetts, signifying its strong presence and dedication to transforming the restaurant industry through technology.

Products and Services

• Software Products for Restaurant Operations and Point of Sale - Includes Toast POS, Toast Now, and multiple management solutions such as kitchen display system, mobile order and pay, catering and events, invoicing, tables, and restaurant retail solutions. These products aim to streamline operations, enhance customer service, and improve overall efficiency.
• Hardware Products - Features Toast Flex, Toast Go 2, Toast Tap, kiosks, and Delphi by Toast. Designed to complement the software solutions, these hardware offerings ensure that restaurants can efficiently manage operations and provide a seamless customer experience.
• Ordering and Delivery Solutions - Comprises toast online ordering and takeout, first-party delivery services, and third-party delivery integrations. These solutions are geared towards increasing accessibility and convenience for customers, enabling restaurants to expand their reach and sales channels.
• Loyalty, Marketing, and Gift Cards - Offers loyalty programs, email marketing tools, and Toast gift cards. These services are focused on building customer relationships, driving repeat business, and enhancing brand loyalty.
• Payroll and Team Management - Includes services such as Sling by Toast, Toast Pay Card and Payout, and Tips Manager. Aimed at simplifying payroll, improving team management, and ensuring a satisfied workforce.
• Partner-Enabled Products - Offers insurance and benefits, supply chain, and accounting products like xtraCHEF by Toast, highlighting the company’s effort to provide a comprehensive suite of services that cater to various operational needs of the restaurant industry.
• Financial Technology Solutions - Provides payment processing, Toast Capital, and purchase plans. These solutions are designed to support restaurant financial operations and offer flexible financing options.
• Reporting, Analytics, and Integration - Includes reporting and analytics, Toast Shop, and Toast Partner Connect along with application programming interfaces (APIs), allowing restaurants to gain insights into their operations and integrate with various third-party applications.