Summary
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Cigna Healthcare Unveils Industry-Leading AI-Powered Digital Tools for a Simple and Reliable Customer Experience
New features blend innovation, responsible AI, and human interactions to better support customers in their health care journeys As new data show 4 out of 5 U.S. adults don't feel confident in their knowledge of health insurance benefits, new digital tools use clear, conversational language to boost understanding and help customers get more out of their coverage BLOOMFIELD, Conn. , June 12, 2025 /PRNewswire/ -- Cigna Healthcare, the health benefits division of The Cigna Group (NYSE: CI), is introducing a series of new digital features to improve the customer experience during common health insurance interactions, such as checking benefits coverage, estimating costs and finding care.
The Cigna Group Health Equity Impact Fund Opens 2025 Grants
The Fund will distribute another $3 million to nonprofits to improve health outcomes BLOOMFIELD, Conn. , June 4, 2025 /PRNewswire/ -- The Cigna Group Foundation today announced the second year of grants from its Health Equity Impact Fund.
The Cigna Group Announces Appointment of Michael J. Hennigan to Board of Directors
BLOOMFIELD, Conn. , June 2, 2025 /PRNewswire/ -- Global health company The Cigna Group (NYSE:CI) announced today that Michael J.
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The Cigna Group Profile
| Medical - Healthcare Plans Industry | Healthcare Sector | Mr. David Michael Cordani CEO | LSE Exchange | US1255231003 ISIN |
| US Country | 71,295 Employees | 5 Mar 2025 Last Dividend | 5 Jun 2007 Last Split | 31 Mar 1982 IPO Date |
Overview
The Cigna Group, along with its subsidiaries, stands as a prominent provider of insurance and related products and services in the United States. The company has evolved through the years, notably changing its name from Cigna Corporation to The Cigna Group in February 2023, signifying a significant step in its long history since its inception in 1792. The Cigna Group is strategically headquartered in Bloomfield, Connecticut, positioning itself as a key player in the insurance industry. It operates through its main segments, Evernorth Health Services and Cigna Healthcare, offering a comprehensive range of health services and insurance products across various customer demographics, including health plans, employers, government organizations, health care providers, and individuals both domestically and internationally.
Products and Services
- Evernorth Health Services
This segment provides a broad spectrum of coordinated and point solution health services comprising pharmacy benefits, home delivery pharmacy, specialty pharmacy distribution, and care delivery and management solutions. These are designed to cater to the needs of health plans, employers, government organizations, and health care providers, aiming at improving health outcomes and lowering costs through efficient service delivery.
- Cigna Healthcare
Under the umbrella of Cigna Healthcare, the company offers:
- Medical, pharmacy, behavioral health, dental, and other products and services for both insured and self-insured customers.
- Medicare Advantage, Medicare Supplement, and Medicare Part D plans, targeting the senior population with comprehensive health coverage solutions.
- Individual health insurance plans designed to meet the diverse needs of consumers seeking personal health coverage.
- Healthcare coverage in international markets, addressing the needs of mobile individuals and employees of multinational organizations through tailored healthcare benefits.
- Permanent insurance contracts which are sold to corporations to provide coverage on the lives of certain employees. This helps in financing employer-paid future benefit obligations, indicating The Cigna Group's flexible approach to corporate insurance solutions.
The Cigna Group ensures its products and services are accessible through a variety of distribution channels, including insurance brokers and consultants; direct sales to employers, unions, and other groups or individuals; and via private and public exchanges. This diversified approach not only broadens its market reach but also enhances customer engagement by offering multiple touchpoints for service delivery.
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