Streamlined assurance processes, utilizing artificial intelligence and machine learning, will enhance South African service provider's fault and performance management, elevating its customer experience JERSEY CITY, NJ / ACCESSWIRE / June 4, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced that CellC, a South African communications service provider, has deployed the Amdocs cloud-native Helix Service Assurance Suite to modernize its service assurance. This collaboration marks a significant step in transforming CellC's fault and performance management, driving streamlined assurance processes with the power of machine learning (AI/ML).