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Software - Application Industry | Technology Sector | Mr. Cameron James Watt B.Com., M.B.A. CEO | TSX-V Exchange | CA46118C1059 ISIN |
US Country | - Employees | - Last Dividend | 24 Oct 2005 Last Split | - IPO Date |
Intouch Insight Ltd., originally established in 1992 as In-Touch Survey Systems Ltd., underwent a name change in July 2016 to better reflect its expanded offerings and focus. With its headquarters in Ottawa, Canada, the company has expanded its reach to provide services across Canada, the United States, and internationally. Intouch Insight is dedicated to developing managed mobile software applications and software-as-a-service (SaaS) platforms. Additionally, it delivers comprehensive data collection services catering to private businesses, governments, and regulatory bodies. The company’s evolution over the years has led it to become a pivotal player in the technology and customer experience sectors, offering advanced solutions to collect, analyze, and manage data effectively.
This platform facilitates the comprehensive analysis and reporting of data collected through various means, enabling businesses to glean actionable insights from customer interactions and operational activities.
Designed for high-efficiency data collection, this tool allows for the capture of information through diverse channels, ensuring businesses have the necessary data for informed decision-making.
IntouchCheck streamlines the creation and management of checklists and audits, promoting quality assurance and compliance across operations, making it easier for businesses to maintain high standards.
This service offers a robust platform for deploying and managing customer satisfaction surveys, providing valuable feedback that businesses can use to improve service quality and enhance customer experiences.
LiaCX stands as Intouch Insight’s cutting-edge customer experience management platform, integrating various data collection and analysis tools to support businesses in optimizing the customer journey and fostering loyalty.
Intouch Insight has also developed software tailored for event marketing automation, enabling businesses to efficiently manage and execute their event-based marketing strategies, from lead capture to post-event follow-up.