Digital Workforce Services Oyj (DWF)

Overview

Digital Workforce Services Oyj is a global provider of robotic process automation (RPA) and intelligent automation (IA) solutions. Founded in 2015 and headquartered in Helsinki, Finland, the company specializes in delivering a broad range of automation services. These services are designed to enhance operational efficiency by leveraging the power of artificial intelligence and automation technologies. Digital Workforce Services Oyj caters to a diverse array of sectors including banking, health and social care, insurance, manufacturing, logistics, services, and the public sector. The company's mission is to enable businesses to optimize their processes and drive significant value through intelligent automation.

Products and Services

Listed below are the various products and services offered by Digital Workforce Services Oyj, each designed to meet the comprehensive needs of organizations seeking to incorporate intelligent automation into their operations:

• Automation Delivery Services

This suite includes services for IA talent augmentation, enabling the allocation of role-based experts in fields such as IA analysis, development, testing, quality assurance, and data science. It also encompasses the entire process of automation implementation, managing planning, definition, design, development, and deployment stages.

• Advisory Services

These services aim to assist executive management in understanding the business value of intelligent automation. Offerings include value discovery workshops, IA impact workshops, strategy alignment, potential assessments, and process transformation workshops that are designed to align automation strategies with business goals.

• Capability Development Services

Targeted at IA centers of excellence and automation teams, these services focus on building capabilities to deliver and sustain the business value of intelligent automation. It includes guidance from trusted advisors, capability development strategies, and consulting on IA infrastructure.

• Training Courses

Designed for citizen developers, RPA analysts and developers, and RPA program managers, these courses provide essential knowledge and skills required to implement and manage RPA and IA technologies effectively within an organization.

• Managed Services

This category includes a range of services such as Robot as a Service, which integrates RPA with Microsoft cognitive services and advanced Azure functionalities for enhanced automation. Also offered are Roboshore, an RPA managed service, Run Management for RPA maintenance, and structured programs like Robotic Operating Model Acceleration and IA Cloud Migration to help accelerate IA solutions deployment and support cloud migrations of IA portfolios.