International Consolidated Airlines Group S.A. (IAG)

Overview

International Consolidated Airlines Group S.A. (IAG) operates as a leading airline holding company primarily involved in the transport of passengers and cargo. Established in 2009 and headquartered in Harmondsworth, United Kingdom, IAG incorporates several subsidiary airlines, including British Airways, Iberia, Vueling, Aer Lingus, and LEVEL, making it a prominent player in the global aviation sector. The group strategically positions itself across the United Kingdom, Spain, the United States, and other global markets, leveraging a significant operational fleet of 582 aircrafts to facilitate its extensive service offerings. Beyond its core operations, IAG extends into various aviation-related services, contributing to the infrastructure and operational efficiencies within the industry.

Products and Services

• Passenger and Cargo Transportation

  At its core, IAG specializes in offering comprehensive passenger and cargo transportation solutions across a global network. This includes scheduled flights under its various brand airlines, catering to a diverse range of destinations worldwide.

• Aircraft Leasing

  IAG provides aircraft leasing services, allowing other airlines and entities access to its fleet under certain terms, aiding in operational flexibility and efficiency for clients.

• Aircraft Maintenance

  This service ensures the operational integrity and safety of aircraft within IAG's fleet and for external clients, leveraging expert technical assistance and maintenance capabilities.

• Tour Operations

  IAG engages in tour operations that encompass planning, packaging, and selling travel tours, incorporating flights with its subsidiary airlines for an integrated customer experience.

• Air Freight Operations

  Critical to global logistics, IAG's air freight operations involve the transportation of goods and cargo, utilizing the group's expansive fleet and network for efficient deliveries.

• Call Centre, Ground Handling, and Trustee Services

  Essential customer service and operational support are provided through call centres, ground handling for aircraft services, and trustee services, underscoring IAG's commitment to comprehensive service delivery.

• Retail, IT, Finance, Procurement

  IAG offers a suite of support services including retail operations, information technology solutions, financial management, and procurement services, facilitating the broader operational needs of its subsidiaries and partners.

• Storage, Custody, and Airport Infrastructure Development

  These services focus on the logistical aspects of storage and custody of goods, alongside contributions to the development and improvement of airport infrastructures, enhancing the overall efficacy of aviation operations.

• Human Resources Support

  Supporting its expansive workforce, IAG delivers human resources services, ensuring the ongoing development, satisfaction, and efficiency of its employees across the globe.

• Airline Loyalty Programmes Management

  Recognizing the value of customer loyalty, IAG manages comprehensive loyalty programs across its airline brands, enhancing passenger engagement and retention through rewards and personalized services.