Transcat Inc. (TRNS)

Overview

Transcat, Inc., serving both national and international clients, specializes in providing a comprehensive range of calibration and laboratory instrument services. With operations that span across the United States and Canada, and extending to the global market, Transcat caters to a wide array of needs through its dual-segment operations: Service and Distribution. The company has made a mark in the industry since its establishment in 1964 and is now headquartered in Rochester, New York. Its services and products are particularly crucial for highly regulated industries, including life science sectors like pharmaceuticals, biotechnology, medical devices, and other fields governed by the FDA. Apart from these, Transcat also serves sectors such as aerospace and defense, industrial manufacturing, energy and utilities, among others, which require precise accuracy in processes and verifiable equipment capabilities.

Products and Services

• Service Segment

Transcat's Service segment is primarily focused on offering a wide range of essential services including but not limited to calibration, repair, inspection, analytical qualification, and preventative maintenance. Additionally, it provides consulting and various related services tailored to meet the specific needs of its clients. Among its standout offerings are CalTrak, a proprietary document and asset management software, and Compliance, Control and Cost, an innovative online customer portal. CalTrak is designed to seamlessly integrate and manage the workflow of Transcat's calibration service centers with the tangible assets of its customers. Meanwhile, the Compliance, Control and Cost portal facilitates web-based asset management capabilities, offering a secure and reliable off-site archive of calibration and other service records.

• Distribution Segment

In its Distribution segment, Transcat engages in the sale and rental of test, measurement, and control instruments. This segment caters to a diverse range of test and measurement instrumentation needs of its customers, further enriched by value-added services such as calibration/certification of purchased equipment, equipment rental, sales of used equipment, and equipment kitting. Transcat employs a multifaceted marketing strategy to promote its products, incorporating methods such as website, digital and print advertising, proactive outbound sales, and managing an inbound call center, ensuring comprehensive reach and service delivery to its clientele.