eGain Corporation (EGCA)
XBER 
Summary
eGain Corporation (EGAN) Q2 2026 Earnings Call Transcript
eGain Corporation (EGAN) Q2 2026 Earnings Call Transcript
eGain (EGAN) Q2 Earnings and Revenues Surpass Estimates
eGain (EGAN) came out with quarterly earnings of $0.11 per share, beating the Zacks Consensus Estimate of $0.07 per share. This compares to earnings of $0.04 per share a year ago.
eGain Corporation (EGAN) Q1 2026 Earnings Call Transcript
eGain Corporation ( EGAN ) Q1 2026 Earnings Call November 12, 2025 5:00 PM EST Company Participants Ashutosh Roy - Co-Founder, Executive Chairman, CEO & President Eric Smit - Chief Financial Officer Conference Call Participants Jim Byers - PondelWilkinson Inc. Richard Baldry - ROTH Capital Partners, LLC, Research Division Vijay Homan Presentation Operator Good day, and welcome to eGain Fiscal 2026 First Quarter Financial Results Call. [Operator Instructions] Please note this event is being recorded.
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eGain Corporation Profile
| Software Industry | Information Technology Sector | Mr. Ashutosh Roy CEO | XBER Exchange | US28225C8064 ISIN |
| US Country | 444 Employees | - Last Dividend | 20 Aug 2003 Last Split | 23 Sep 1999 IPO Date |
Overview
eGain Corporation is a prominent provider of customer service infrastructure software solutions, with a geographical presence spanning across North America, Europe, the Middle East, Africa, and the Asia Pacific. Since its incorporation in 1997, the company has dedicated itself to the development, licensing, implementation, and support of a wide range of software solutions aimed at transforming customer service operations. Headquartered in Sunnyvale, California, eGain has carved out a niche for itself in the industry, serving a diverse clientele across various sectors like financial services, telecommunications, retail, government, healthcare, and utilities. eGain's comprehensive suite of services not only includes innovative product offerings but also encompasses subscription services on a cloud-based platform and a variety of professional services including consulting, implementation, training, and managed services.
Products and Services
- eGain Knowledge Hub
- eGain Conversation Hub
- eGain Analytics Hub
This solution supports businesses in centralizing their knowledge assets, which range from policies and procedures to situational expertise and best practices. The eGain Knowledge Hub facilitates the delivery of guided and personalized solutions to both customers and agents, streamlining the process of information dissemination and ensuring that every interaction is informed and effective.
Designed for modern, digital-first, omnichannel interaction management, the eGain Conversation Hub provides a purpose-built desktop environment. This enables businesses to manage customer interactions across multiple channels seamlessly, ensuring a consistent and personalized customer service experience irrespective of the channel of communication.
This tool empowers clients to measure, manage, and optimize their omnichannel service operations and knowledge management practices. The eGain Analytics Hub provides actionable insights into the performance of customer service channels and workflows, helping organizations to fine-tune their customer service strategies for better outcomes.
In addition to these product offerings, eGain provides subscription services, granting customers access to its state-of-the-art software through a cloud-based platform. Moreover, the company's comprehensive professional services portfolio, including consulting and implementation, training, and managed services, ensures that clients can fully leverage eGain's solutions to meet their specific customer service goals.
