Bridgetec Corp (064480)
KRX SM KRX SM Primary Summary
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Bridgetec Corp Profile
| Technology Hardware, Storage & Peripherals Industry | Information Technology Sector | Kyung-Sik Shin CEO | KRX SM Exchange | - ISIN |
| South Korea Country | - Employees | - Last Dividend | 4 Jun 2013 Last Split | - IPO Date |
Overview
BRIDGETEC Corp. has established itself as a leading provider of contact center solutions since its inception in 1995. Originally known as SAMWOO TBS, the company underwent a rebranding to BRIDGETEC Corp. in 1999, marking a new chapter in its development. Based in Seoul, South Korea, BRIDGETEC corp. is dedicated to enhancing the efficiency and capabilities of contact centers through advanced technological solutions. With a focus on innovation, the company specializes in offering a wide range of services and products tailored to meet the evolving needs of voice, video, and fax communications within the contact center industry.
Products and Services
- BT-HMP (Host Media Processing Solution)
A versatile software library designed for the development of sophisticated voice, video, and fax services. BT-HMP serves as a backbone for creating robust multimedia communication platforms, leveraging cutting-edge technology to deliver high-quality service development capabilities.
- ForCus (Service Creation Platform and Media Service Engine)
An innovative platform that enables seamless media management and content development. ForCus aids businesses in creating and deploying a wide array of media services efficiently, fostering an environment of creativity and technical excellence.
- VELOCE (IP based-logging System)
An advanced IP-based system offering synchronized voice/screen logging capabilities. VELOCE facilitates comprehensive real-time monitoring, search functions, and agent evaluation tools, enhancing the management and quality assurance processes within contact centers.
- IPRON (Omni-channel Contact Center Platform)
This cutting-edge platform revolutionizes customer interactions by integrating multiple communication channels into a unified interface. IPRON ensures a cohesive and seamless experience for both customers and agents, streamlining operations and improving service delivery across all touchpoints.
