Highpoint Service Network Corporation (6884)

Overview

HigHPoint Service Network Corp., established in 1999 and based in New Taipei City, Taiwan, is a company that specializes in providing a comprehensive range of information technology (IT) solutions and products, alongside technology support services. Operating as a subsidiary of Acer Incorporated, it extends its services across multiple countries including Taiwan, Malaysia, Thailand, the Philippines, Indonesia, and Vietnam. HigHPoint is dedicated to offering innovative IT solutions tailored to meet the evolving needs of end-users and offices across its operational regions.

Products and Services

• Repair and Maintenance Services

  HigHPoint offers expert repair and maintenance services for out-of-warranty electronics, including smartphones, computers, air conditioners, televisions, and other consumer electronics. This ensures that customers have access to reliable repair solutions beyond the manufacturer's warranty period.

• ICT and CE Boards Repair Services

  Specializing in the repair services for information and communication technology (ICT) and consumer electronics (CE) boards, HigHPoint provides precise and efficient repair solutions, addressing complex electronic issues.

• Deployment Services

  HigHPoint's deployment services encompass a wide range of IT needs from consulting and project planning to configuration, staging and installation, system integration, and relocation services. These services are designed to support businesses in efficiently setting up or upgrading their IT infrastructure with minimal disruption.

• IT Managed Services

  To maintain and enhance IT systems, HigHPoint offers IT managed services that include maintenance, network and desktop management, call center services, and engineering support. This comprehensive service is aimed at ensuring operational efficiency and reliability.

• Helpdesk Communications Services

  HigHPoint provides versatile helpdesk communications services, supporting e-mail, chat, video, and phone communications. This service is designed to offer immediate assistance and support to clients, ensuring their IT-related issues are resolved promptly and efficiently.

• After-Sales Support Services

  Understanding the importance of post-purchase customer support, HigHPoint delivers after-sales services to ensure customer satisfaction and the long-term reliability of their products and services.

• IT Product Refurbishment Services

  The company also offers refurbishment services for IT products, providing a cost-effective and environmentally friendly option for businesses and end-users seeking to upgrade their equipment.

• Refurbished IT Products Resale

  In addition to refurbishing IT products, HigHPoint engages in the resale of these refurbished items, offering a sustainable alternative to purchasing new equipment.