ActiveOps Plc (95D)

Overview

ActiveOps Plc, initially established as ActiveOps Limited in 1995, underwent a rebranding to its current name in March 2021. The company has cemented its presence across a broad geographical spectrum, including Europe, the Middle East, India, Africa, North America, and the Asia Pacific. ActiveOps Plc specializes in offering operations management software solutions provided as a service. This SaaS firm caters to a variety of sectors, notably banking, insurance, healthcare, and Business Process Services (BPS). With its headquarters located in Reading, United Kingdom, ActiveOps Plc has developed a niche for itself by delivering software solutions that aid in the enhancement of decision-making, the management of service level agreements (SLAs), and the improvement of people's performance and engagement within industries.

Products and Services

• ControliQ: ControliQ stands out as ActiveOps Plc's strategic solution aiming to empower businesses with superior decision-making capabilities. This software suite is designed to tailor operations management by providing actionable insights, thereby facilitating enhanced operational decisions across various organizational tiers.
• CaseworkiQ: Addressing the modern demands of SLA management, CaseworkiQ is crafted for the agile and efficient handling of service level agreements. By integrating dynamic features into the management of caseloads, it ensures that businesses adhere to SLAs, thereby promoting higher levels of customer satisfaction and operational agility.
• WorkiQ: WorkiQ focuses on the human component of business operations. This software solution is developed to boost people performance and engagement within a company. By leveraging data analytics and performance metrics, WorkiQ helps organizations monitor and optimize workforce productivity, which in turn, contributes to the overall growth and success of the business.