Bigblu Broadband plc (BBB)

Overview

Bigblu Broadband plc is a telecommunications company that specializes in providing broadband solutions through satellite and wireless technologies. Founded in 2014 and headquartered in London, United Kingdom, the company extends its services to Australia and the Nordics. Bigblu Broadband plc has carved out a niche by focusing on delivering high-quality internet connectivity in areas where traditional broadband services are limited or unavailable. By leveraging satellite and fixed wireless broadband technologies, it offers an essential service to rural and remote communities, thereby facilitating better access to digital resources and connectivity.

Products and Services

• Satellite Broadband Services: This offering enables customers in remote areas to access high-speed internet through satellite technology. It is particularly beneficial for locations where ground-based internet infrastructure is not feasible. The service includes the provision of necessary satellite equipment and ensures reliable internet connectivity irrespective of geographical challenges.
• Fixed Wireless Broadband Services: Utilizing towers to distribute internet service wirelessly, this solution provides an alternative to traditional wired broadband. It is ideal for areas where laying cables is difficult or cost-prohibitive. Fixed wireless broadband services offer competitive speeds and reliability and include professional installation.
• Hardware Supply: Bigblu Broadband plc provides customers with all necessary hardware for internet connectivity solutions. This includes satellite dishes, modems, and wireless equipment, ensuring that customers have access to high-quality and compatible technology.
• Installation Services: Professional installation services are available to ensure that all equipment is correctly set up for optimal performance. This service aims to provide hassle-free setup for customers, enabling them to enjoy their broadband services with minimal disruption.
• Pre- and Post-sale Support: Bigblu Broadband plc offers comprehensive customer support, including assistance with service selection, troubleshooting, and ongoing support. This ensures that customers have a reliable point of contact for any inquiries or issues that may arise with their broadband service.
• Billings and Collections: The company manages all aspects of billing and collections, providing a streamlined financial process for customers. This service includes the issuance of monthly bills, processing of payments, and handling of any billing inquiries.

The company markets its variety of services under several brand names including Clear, Brdy, Quickline, SkyMesh, and Bordernet, each tailored to meet the specific needs of its diverse customer base across the regions it serves.