CAPILLARY (CAPILLARY)

Overview

Capillary Technologies India Limited provides artificial intelligence (AI)-based cloud-native Software-as-a-Service (SaaS) products and solutions primarily aimed at enterprise customers. Founded in 2012 and headquartered in Bengaluru, India, the company operates across multiple regions, including the United States, Mexico, Canada, South-East Asia, Japan, the Middle East, and the European Union. Capillary Technologies serves a breadth of industries such as retail, healthcare, banking, financial services, insurance, telecommunications, consumer packaged goods, travel, automobile, hospitality, energy retail, apparel, departmental stores, luxury and lifestyle, conglomerates, airline companies, and food and beverages, ensuring a diverse client base and extensive market reach.

Products and Services

• Loyalty+

  An engagement-based experiential loyalty platform that integrates online, in-store, and social media channels to foster customer engagement and enhance loyalty programs.

• Customer Data Platform+

  A comprehensive consumer data platform that manages the collection and utilization of data, harnessing machine learning to deliver hyper-personalized content across websites, mobile apps, social media platforms, and email marketing initiatives.

• Engage+

  An AI-powered consumer engagement platform that enables brands to establish meaningful connections with end-consumers, enhancing interaction and engagement strategies.

• Insights+

  A robust decision-making tool that empowers businesses to derive analytical insights, facilitating informed decisions to drive performance and optimize strategies.

• Rewards+

  A solution focused on identifying, sourcing, and cataloging intelligence-based offers, including cash back, card-linked offers, vouchers, discounts, and experiences tailored to inspire loyalty among individual customers.