Comms Group Limited (CCG)

Overview

Comms Group Limited is a provider of telecommunications and information technology (IT) services with a focus on serving businesses across Australia, New Zealand, Singapore, and other international locations. The company operates through three segments: Global, SME, and ICT, offering a wide range of IT managed, cloud hosting, cloud communications, and unified communications services. Initially known as CommsChoice Group Limited, it underwent a name change to Comms Group Limited in November 2020. Since its incorporation in 2017, Comms Group Limited has established its headquarters in Sydney, Australia, and has been committed to offering comprehensive and innovative solutions under the Next Telecom, commsgroup, and onPlatinum brands.

Products and Services

• IT Managed, Cloud Hosting, Cloud Communications, and Unified Communications Services: A suite of services designed to support businesses in managing their IT infrastructure, hosting data on the cloud, and leveraging cloud-based communications and unified communications solutions.
• Broadband Solutions: This includes a variety of connectivity options such as NBN, fibre ethernet, MPLS, and point-to-point services, tailored to meet the specific needs of businesses for high-speed and reliable internet access.
• Microsoft Teams Calling: A feature that integrates calling capabilities with Microsoft Teams to facilitate seamless communication within teams and with external parties.
• Teams Value Added Services: Enhancements for Microsoft Teams including call recording, contact centre functionalities, and analytics to improve communication and collaboration.
• Inbound 13/1300/1800 Services: Services that provide businesses with easy-to-remember phone numbers, making it simpler for customers to reach them.
• 5G Mobile and Broadband: The latest in mobile and broadband technology offering faster speeds and improved reliability for businesses.
• Multicarrier Diversity: Solutions that use multiple carriers to ensure business connectivity is reliable and uninterrupted.
• SD-WAN and Secure Firewall Solutions: Advanced networking solutions that improve network performance and security across multiple locations.
• Modern Workplace Solutions: Solutions designed to modernize the workplace, enhancing productivity, collaboration, and security.
• ICT Hardware: A range of information and communications technology hardware to support business operations.
• Fortinet Security Services: Security solutions powered by Fortinet, delivering robust protection against cyber threats.
• Azure Private Cloud: Private cloud solutions hosted on Microsoft Azure, offering reliability, scalability, and security.
• Cloud IaaS Virtual Server Cluster: Infrastructure as a Service (IaaS) offerings that provide businesses with virtual server clusters for scalable computing resources.
• Desktop and Backup as a Service: Services offering managed desktop environments and secure data backup solutions to ensure business continuity.
• Managed Telephony and Data Services: Comprehensive telephony and data services managed by Comms Group to ensure optimal performance and reliability.
• Cisco Webex Calling: Integration of Cisco's Webex calling platform to enhance business communication systems.
• SMS Messaging: Services enabling businesses to communicate with customers and staff through SMS.
• Cloud PBX: A cloud-based private branch exchange system offering advanced call management features.
• SIP Trunking and Call Termination Services: Services that provide VoIP connectivity and call termination to support efficient and cost-effective communications.
• Communications Platform as a Service (CPaaS): A cloud-based platform enabling businesses to integrate communication features into their applications.
• NOC and Support: Network operations center services and support ensuring the optimal functioning of telecommunications and IT infrastructure.
• DID Telephone Numbers: Direct inward dialing numbers allowing callers to reach a business's extensions directly without going through a central switchboard.