Summary
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CM.com N.V. Profile
| Software Industry | Information Technology Sector | Mr. Jeroen van Glabbeek CEO | XAMS Exchange | NL0012747059 ISIN |
| Netherlands Country | 881 Employees | - Last Dividend | - Last Split | - IPO Date |
Overview
CM.com N.V. stands as a global purveyor of cloud software solutions geared toward enhancing conversational commerce. The company engages across four key market segments: Communication Platform as a Service (CPaaS), Software as a Service (SaaS), Payment, and Ticketing. Originally founded in 1999 and based in Breda, the Netherlands, CM.com has undergone a rebranding from its previous identity, CM.Com B.V., to its current form in February 2020. Its expansive service offerings are designed to cater to a diverse range of industries including charities, financial services, government sectors, healthcare, leisure and travel, logistics, professional services, retail and e-commerce, technology and media, and utility and telecommunications sectors.
Products and Services
CM.com N.V.'s portfolio encompasses a comprehensive suite of solutions tailored to automate and enhance the customer interaction and transactional processes:
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Mobile Service Cloud:
This all-in-one customer service software suite is engineered to facilitate seamless customer interactions, leveraging the power of modern communication channels.
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Conversational AI Cloud:
A distinguished offering that employs AI-powered chatbots to automate customer service operations, ensuring round-the-clock interaction capabilities.
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Mobile Marketing Cloud:
An omnichannel customer engagement platform that empowers businesses to reach customers through tailored communications across various channels.
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Ticketing:
CM.com provides versatile ticketing solutions, including services for events, seated venues, and museums and parks, simplifying access and entry management.
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Sign:
This service revolutionizes the processing of contracts, agreements, and documents by digitizing the signature process, eliminating the need for physical paperwork.
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TraceDock:
A novel data collection tool designed to enhance website data analytics by bypassing ad-blockers and enhancing the data accuracy.
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Connectivity Platforms:
CM.com offers a robust infrastructure for SMS, business messaging APIs, voice communication, and one-time passwords, ensuring reliable and secure communication channels.
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Payments Platform:
This platform caters to the needs of online and point-of-sale (POS) payment processing, supporting a seamless transaction experience for customers and businesses alike.
