Cistera Networks Inc. (CNWT)

Overview

Cistera Networks, Inc. specializes in delivering advanced communications solutions tailored for both enterprise and small business sectors within the IT industry across the United States. Originating in 1987 and based in Plano, Texas, the company has evolved from its initial identity as CNH Holdings Company to its current incarnation as Cistera Networks Inc since September 2005. Cistera stands out for its innovative convergence servers and software applications, which facilitate enhanced voice, video, and data communication platforms. These solutions are designed to meet a broad spectrum of needs including quality assurance, management, event alerting, recording, monitoring, and collaboration. Cistera’s dedication to empowering organizations through better communication tools underscores its commitment to both quality and innovation.

Products and Services

• Cistera 1.9 Software Platform

  This component-based architecture bolsters the scalability and management of sophisticated unified communications applications. By leveraging this platform, businesses can significantly enhance their communication infrastructure, enabling them to unify and streamline voice, video, and data workflows.

• Quality Assurance and Management Systems

  These systems empower organizations to meet and exceed customer expectations by enabling efficient response through automated audit and compliance processes. By integrating recording and monitoring systems, businesses can establish robust feedback loops, ensuring continuous improvement in service delivery and internal processes.

• Event Alerting and Notification

  Cistera offers solutions designed for the delivery of urgent and relevant information within diverse organizational sizes. This service is crucial for ensuring timely responses to critical events, enhancing operational efficiency, and maintaining high standards of safety and security.

• Support and Maintenance

  Complementing its suite of products, Cistera provides comprehensive support and maintenance services. These offerings ensure that customers' communication systems are always up-to-date, running smoothly, and optimized for performance.

• Professional Services

  In addition to its product offerings, Cistera Networks offers professional services, helping businesses to fully leverage their communications solutions. From initial system design and implementation to customization and training, Cistera’s team works closely with clients to ensure that their communication needs are met efficiently and effectively.