South Korean retailer Coupang is preparing to compensate customers impacted by a massive data breach. The eCommerce company will begin offering vouchers worth up to 55,000 won ($38) to each of its 33.7 million customers whose personal information was compromised by last month's cybersecurity incident, the company said in a Monday (Dec. 29) news release.
Coupang pledges $1.17 billion in vouchers after a major user data breach. Voucher eligibility checks begin Jan. 15 as scrutiny of the breach grows.
South Korean e-commerce company Coupang announced on Monday a compensation package of 1.69 trillion won ($1.18 billion) to holders of 33.7 million accounts for a massive data leak that has drawn backlash from users and lawmakers.
Coupang chairman and founder Kim Bom said he "sincerely apologises" for the data leak of customer information and pledged to unveil a compensation plan as soon as possible, according to a statement posted on the company's website.
Coupang said that while the perpetrator of a previously announced data leak accessed 33 million accounts, he retained data from only 3,000 accounts, did not transfer the data to others, and later deleted the data when news outlets began reporting the incident. The company said this in a Thursday (Dec.
An e-commerce stock is rising Friday after the company said a cyberattack doesn't appear to have left customer payment information at risk.
Coupang faces an investor class action lawsuit alleging that it violated securities laws after a data breach.
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The South Korean e-commerce company said last month that unauthorized access to the company's digital data had exposed personal information for an estimated 33.7 million people.
CEO of South Korean online retail giant Coupang resigns over data breach
South Korea's biggest online retailer Coupang said on Wednesday that its Chief Executive Officer Park Dae-jun has resigned, taking responsibiliity for a huge data breach at the company.