Ctrip.com International Ltd. (CRIP34)

Overview

Trip.com Group Limited, operational globally, serves as a comprehensive provider of various travel-related services. This includes accommodation reservations, transportation ticketing, packaged tours, in-destination services, corporate travel management, and more. As a principal agent for hotel transactions and air ticket sales, the company extends its offerings to train, bus, and ferry ticketing. It originally operated under the name Ctrip.com International, Ltd, adopting its current name in October 2019 to better reflect its expansive suite of services and international reach. Founded in 1999, the company is headquartered in Singapore, marking its presence with notable brands such as Ctrip, Qunar, Trip.com, and Skyscanner. Trip.com Group Limited has built a robust enterprise servicing both leisure and corporate sectors across the globe.

Products and Services

• Accommodation Reservation and Transportation Ticketing: Functions as an intermediary for hotel bookings and air ticket sales. Additionally, provides tickets for trains, long-distance buses, and ferries.
• Travel Insurance Products: Offers various insurance coverages including flight delay, air accident, and baggage loss, enhancing travelers' peace of mind.
• Travel Support Services: Delivers essential travel services like air-ticket delivery, online check-in, seat selection, express security screening, flight status tracking, and access to airport VIP lounges.
• Package Tours: Tailors group, semi-group, and customized tour packages for independent travelers, incorporating various transportation modes (air, cruise, bus, car rentals) and accommodation.
• Integrated Transportation and Accommodation Services: Provides a blend of transport and lodging services for a seamless travel experience.
• Destination Services: Offers an array of in-destination services such as transportation, ticketing for activities, insurance, visa assistance, and tour guides.
• User and Supplier Support: Engages in user support, supplier management, and customer relationship management, ensuring a smooth interface between travelers and service providers.
• Corporate Travel Solutions: Supplies comprehensive solutions for business travels including visit planning, incentive trips, meetings, conferences, travel data analysis, and benchmarking through its Corporate Travel Management System - an integrated online platform for managing corporate travel efficiently.
• Online Advertising and Financial Services: Provides targeted marketing planning and travel media services aimed at enhancing visibility and business growth for suppliers.