Crawford & Company (CWK)

Overview

Crawford & Company is a global entity specializing in claims management and outsourcing solutions tailored for insurance carriers, brokers, and corporate clients across various regions including the United States, the United Kingdom, Europe, Canada, Australia, Asia, and Latin America. Founded in 1941 with its headquarters in Atlanta, Georgia, the company has carved out a niche in offering a wide spectrum of services across its operations. These services range from property and casualty claims management to adjusting services, and from medical management services to technology solutions aimed at streamlining the claims handling process. Crawford & Company differentiates itself through its geographical reach and its comprehensive portfolio of services designed to address the complex needs of its clients in the insurance and risk management sectors.

Products and Services

• North America Loss Adjusting

Focuses on delivering claims management services specifically for insurance carriers and self-insured entities, covering various risks such as property, public liability, automobile liability, and marine insurances. This segment ensures thorough and efficient handling of claims to streamline the process for clients.

• International Operations

Offers claims management and adjusting services to a global clientele, including insurance carriers and self-insured entities. It specializes in field investigation, and the evaluation and resolution of property and casualty insurance claims, demonstrating Crawford & Company's international expertise and operational capacity.

• Broadspire

Provides comprehensive claims management services that encompass workers' compensation, liability, property, and accident and health, along with disability claims management. It also offers accident and health claims programs, disability and leave management services, and consultative analytical services. Additionally, Broadspire delivers medical management services, including administration services, physician review services, claims and risk management services, technology solutions, desktop claim adjusting, and loss mitigation services like medical bill review, medical case management and vocational rehabilitation services.

• Platform Solutions

Delivers managed repair service and outsourced contractor management solutions to both national and regional personal and commercial insurance carriers. It also provides comprehensive services addressing losses from all types of natural and man-made disasters, including fires, hailstorms, hurricanes, earthquakes, floods, oil spills, chemical releases, and explosions. Moreover, the segment offers outsourced subrogation claims management, recovery, and consultative services for the property and casualty insurance industry, showcasing Crawford & Company's adaptability and innovative approach to claims management.