Gamma Communications plc (GAMA)

Overview

Gamma Communications plc operates within the technology-based communications sector, targeting a diverse clientele that ranges from small ventures to expansive corporations across Western Europe. The company is committed to enhancing business communication through its array of services and products, primarily focusing on Unified Communications as a Service (UCaaS) products. Founded in 2002 and based in Berkshire, United Kingdom, Gamma Communications plc leverages its extensive experience to drive productivity, agility, and collaborative efforts within the business environment. It utilizes both direct sales and a wide network of channel partners to reach its customer base.

Products and Services

Unified Communications as a Service (UCaaS): A suite designed to streamline business communication, elevating productivity, enhancing agility, and fostering collaboration across board. This service merges various communication platforms to ensure a unified user experience.

Contact Centre as a Service: This offering empowers SMEs and enterprise contact centres by facilitating their operation over the internet, leveraging a software platform that simplifies and optimizes customer interactions.

Direct Routing and Operator Connect for Microsoft Teams: Services that integrate Microsoft Teams with the existing telephony infrastructure, enabling seamless communication and collaboration.

Session Initiation Protocol (SIP) Trunking: A service that delivers voice communication over the internet, complemented by inbound call management features, offering a robust alternative to traditional telephony links.

PhoneLine+: Utilizes VoIP technology to replace conventional phone lines, transmitting voice calls over broadband networks for improved reliability and quality.

CircleLoop: A cloud-based telephony solution targeting micro-business markets, accessible through web, desktop, and mobile applications, offering flexibility and scale.

Cloud PBX: A virtual PBX system hosted on the internet that provides an automated response system for efficiently routing calls to the appropriate department or user extension within an organization.

Horizon: A comprehensive business phone system that delivers hosted communication services, equipping businesses with extensive telephony capabilities across fixed and mobile units.

Horizon Collaborate: An integrated communication solution that supports voice and video calls, instant messaging, video conferencing, and document sharing, aimed at fulfilling internal and external communication requirements.

Horizon Contact: A cloud-based contact center solution designed to seamlessly work with Horizon and Horizon Collaborate, enhancing the efficiency and effectiveness of contact center operations.