Global Payments Inc. (GLO)

Overview

Global Payments Inc. is a multifaceted company that specializes in providing innovative payment technology and software solutions. With a global footprint that spans the Americas, Europe, and the Asia-Pacific, the company caters to a diverse clientele by streamlining card, check, and digital-based payment processes. Formed in 1967 and headquartered in Atlanta, Georgia, Global Payments has evolved into a key player in the payment processing industry. Operating through two primary segments, Merchant Solutions and Issuer Solutions, it delivers a wide range of services designed to facilitate efficient and secure transactions for businesses and financial institutions.

Products and Services

• Merchant Solutions: This segment focuses on enhancing the payment processing experience for merchants across various industries. Services include:
  • Authorization, settlement, and funding: Ensures smooth transaction processing.
  • Customer support and chargeback resolution: Offers dedicated assistance for transaction-related queries and disputes.
  • Terminal rental, sales, and deployment: Provides merchants with the necessary hardware for payment processing.
  • Payment security: Implements robust security measures to protect transaction data.
  • Consolidated billing and reporting: Streamlines the financial oversight of payment processing activities.
  • Enterprise software solutions: Offers software to streamline business operations in various vertical markets.
  • Value-added solutions and services: Includes point-of-sale software, analytics and customer engagement, payroll and reporting, and human capital management.
• Issuer Solutions: Tailored for financial institutions and retailers to manage their card portfolios effectively. Services encompass:
  • Platform management: Allows for the efficient administration of card portfolios.
  • Commercial payments and account payables: Offers solutions for streamlined business transactions.
  • Electronic payment alternatives: Provides electronic substitutes for traditional payment methods for businesses and governments.

Global Payments markets its extensive array of products and services through a diversified strategy that includes a direct sales force, trade associations, agent and enterprise software providers, referral arrangements with value-added resellers, and independent sales organizations.