Itway S.p.A. (IW3)

Overview

PT. Jasnita Telekomindo Tbk, established in 1996, operates from Jakarta Pusat, Indonesia, offering a broad spectrum of telecommunication and internet services. The company’s business activities span across interconnection services, internet services, and the wholesale trade of telecommunication equipment, computers, software, electronic spare parts, and various office and industrial processing machines. Additionally, PT. Jasnita Telekomindo Tbk engages in diverse telecommunication activities, including cable and wireless telecommunications, satellite telecommunications activities, data communication system services, and hosting and related activities. Widening its scope, the company also provides web portal and/or digital platform services, call center activities, human resource and management services, along with other financial services activities excluding insurance and pension funds.

Products and Services

• Jascloud

  This service encompasses business VoIP solutions, interactive voice response systems (IVRs), and sip trunks, aimed at enhancing business communications.

• Jasgrid

  Provides solutions for command centers, in-building solutions, cyber security, and security services, catering to organizations' need for secure and efficient operational frameworks.

• Jasmeet

  Offers a video and web conferencing solution to enable efficient remote communication and collaboration among teams and between businesses and their clients.

• WhatsApp Business API

  This messaging platform allows businesses to communicate directly with their customers, providing a more personalized customer service experience through one of the most widely used chat applications.

• TOSchat

  A comprehensive platform designed for managing, interacting, and engaging with customers through various communication channels, streamlining customer service processes.

• Smart City Solutions

  Includes smart lighting and CCTV surveillance solutions, supporting cities in enhancing public safety and optimizing street lighting systems for energy efficiency and reduced operational costs.

• Emergency Call Services

  Provides critical infrastructure for emergency communication, enabling quick response and coordination in emergency situations.

• Contact Center Services

  Offers comprehensive call center solutions, including customer service, technical support, and sales, tailored to meet the specific needs of businesses across various industries.

• Omnichannel Services

  This service integrates multiple methods of communication (phone, email, text, social media, etc.) into a unified customer experience, allowing seamless customer interactions across different platforms.