Netcall Plc (NEW)

Overview

Netcall plc is a distinguished software company that has made an indelible mark in the United Kingdom and across the globe by specializing in the creation, development, marketing, and support of its diverse software solutions. The company prides itself on devising innovative products that streamline business operations and enhance the customer experience through digital transformation and automation. Since its inception in 1984, Netcall has been at the forefront of delivering cutting-edge technology solutions from its headquarters in Bedford, United Kingdom. Alongside its reputable products, Netcall offers a comprehensive suite of services, including consultancy, implementation, and training, to ensure the successful deployment and utilization of its software by clients across various industries.

Products and Services

• Liberty Create

This is a dynamic low-code development platform designed by Netcall to empower users to build applications effortlessly. Liberty Create focuses on automating business processes and transforming the customer experience by enabling rapid development and deployment of applications with minimal coding effort. The platform is geared towards enhancing efficiency and innovation within organizations.

• Liberty RPA

Liberty RPA stands for Robotic Process Automation, a powerful tool integrated with artificial intelligence to automate repetitive and time-consuming tasks. This solution is crafted to streamline operations, reduce errors, and free up valuable human resources for more strategic tasks, leading to increased productivity and operational efficiency.

• Liberty AI

This ground-breaking machine learning solution by Netcall is engineered to predict outcomes and furnish businesses with actionable insights, thereby refining decision-making processes. Liberty AI leverages data analytics to optimize operations and enhance customer interactions, making it an invaluable tool for businesses looking to gain a competitive edge through technology.

• Liberty Converse

Liberty Converse offers an omnichannel contact center and customer engagement management solution that ensures businesses can manage customer interactions seamlessly across multiple channels. This product is aimed at improving customer satisfaction and loyalty by providing a unified platform for communication, thereby enhancing the overall customer service experience.

In addition to these innovative products, Netcall plc extends its expertise through professional consultancy, implementation, and training services. These services are tailored to assist businesses in the effective adoption and optimization of Netcall’s solutions, ensuring clients derive maximum value and achieve their digital transformation goals.