Coheris SA (OHE)

Overview

Coheris SA is a prominent provider of customer relationship management (CRM) and data analytics solutions, operating both in France and on an international level. Since its incorporation in 1994, the company has been dedicated to facilitating the management of customer relationships and data analytics for businesses across various industries. By offering a wide range of data solutions and CRM services, Coheris SA leverages digital technologies to enhance business operations and customer engagement. As a subsidiary of ChapsVision, Coheris SA underscores its commitment to innovation and excellence in the fields of digital and speech intelligence, cybersecurity, data science, and more. Located in Suresnes, France, the company caters to a diverse clientele, including sectors such as mutual insurance, banking and finance, agrifood, luxury retail, and public institutions, among others.

Products and Services

• Data Solutions

  Coheris SA offers a comprehensive suite of data solutions that include digital and speech intelligence, cyber security, data science, data operating system, and data mining and machine learning services. These solutions are designed to empower businesses by enhancing their data processing capabilities, securing their digital assets, and enabling advanced analytical processes for informed decision-making.

• CRM Services

  The company provides CRM customer care, sales force, and marketing automation services tailored to optimize customer relationship management. By streamlining sales, customer service, and marketing processes, businesses can improve customer satisfaction, increase efficiency, and drive sales growth.

• Unified Commerce

  Coheris SA's unified commerce solutions span digital in-store experiences, web-to-store conversions, order management systems, and e-merchandising, among others. These services are focused on creating seamless shopping experiences across all retail touchpoints, enhancing customer engagement, and boosting sales. Specific offerings include store management, unified stocks, returns and refunds, clienteling, as well as product recommendation and seller performance optimization services.

• E-Merchandising and Search Software

  The company also specializes in e-merchandising and search software solutions, designed to improve online product visibility and search functionality. Through effective merchandising strategies and search optimization, businesses can enhance their online presence, attract more customers, and increase sales.