USU Software AG (OSP2)

Overview

USU Software AG is a distinguished entity renowned for its comprehensive suite of software and service solutions designed to cater to the intricacies of information technology (IT) and customer service management, both within the confines of Germany and on an international scale. The enterprise is adept at navigating through the vast domain of IT, offering a dual-segment approach through its Product Business and Service Business divisions. The company, which traces its origins back to 1977 and operates from its headquarters in Möglingen, Germany, has firmly established itself as a subsidiary of AUSUM GmbH. It extends its services across various sectors including financial services, telecommunications, automotive, consumer goods, services and retail, and the public sector, showcasing a versatile and comprehensive reach in addressing diverse industry needs.

Products and Services

The offerings of USU Software AG are bifurcated into two main segments, each encompassing a range of services tailored to meet the multifaceted demands of IT management and consultancy:

• Product Business:

  This segment is instrumental in delivering a formidable array of infrastructure management services, pivotal for the efficient administration of IT assets, contracts, and software licenses. Furthermore, it encompasses service and change management services aimed at enhancing compliance and formalizing IT service processes, including procurement, support, and maintenance. The facet of finance management under this segment is dedicated to augmenting the transparency, planning, budgeting, and charging of IT costs and services. Additionally, process management services are offered for the monitoring, visualization, and controlling of systems and processes integral to IT operation, alongside knowledge management services designed to optimize knowledge-intensive business processes.

• Service Business:

  In this segment, USU Software AG presents consulting services tailored for IT projects alongside individual application development services, thereby catering to bespoke client requirements. This division also specializes in digital strategy consulting, service and UX design, the development of web portals, apps, and intranets, showcasing a comprehensive approach towards digital transformation and innovation designed to meet the evolving needs of businesses across various sectors.