PCI-PAL PLC (PCIP)
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PCI-PAL PLC Profile
| Transportation Infrastructure Industry | Industrials Sector | Mr. James Christopher Barham CEO | LSE Exchange | G4939D102 CUSIP |
| United Kingdom Country | 121 Employees | - Last Dividend | - Last Split | - IPO Date |
Overview
PCI-PAL PLC specializes in providing solutions for achieving and maintaining payment card industry (PCI) compliance, along with telephony services. Serving a broad range of clients across different sectors such as utilities, leisure, financial services, retail, logistics, government, business process outsourcers, and not-for-profit organizations, the company has a global presence with operations primarily in the United Kingdom, the United States, Canada, the rest of Europe, and the Asia Pacific. Initially known as IPPlus plc, it underwent a rebranding to PCI-PAL PLC in October 2016, underlining its focus on PCI compliance solutions. Incorporated in 1999, PCI-PAL PLC is headquartered in Ipswich, the United Kingdom.
Products and Services
Data Secure Payment Card Authorizations for Call Center Operations: This service ensures that call center operations can handle payment card authorizations securely, mitigating the risk of data breaches and ensuring compliance with payment card industry standards.
Agent Assist: A PCI-compliant solution designed to enhance the customer experience in contact centers. It allows agents on live calls to securely manage payment transactions without compromising customer data.
PCI Pal Digital Payments: This solution caters to the need for secure and varied payment methods within digital platforms for contact centers, encompassing a range of payment options across digital channels.
Interactive Voice Recognition and Intelligent Virtual Assistant/Agent Payments Solution: Allows customers to make payments 24/7 through an automated system that relies on voice recognition and virtual assistants. This system ensures customer convenience by enabling payments outside of regular business hours.
Speech Recognition Solution: Distinguished by its ability to detect the primary speaker in noisy environments and its competency in recognizing different languages, accents, and regional dialects. This technology ensures a high level of precision in customer interaction and transaction authorization.
