Summary
SQ3 Chart
H&R Block Transforms Into Digital-First, AI-Powered Customer Care Organization with NiCE CXone Mpower
HOBOKEN, N.J.--(BUSINESS WIRE)-- #AI--NiCE (Nasdaq: NICE) today announced that H&R Block, the world leader in online and in-office tax preparation, is successfully transforming its customer service operations into a digital-first, AI-powered care organization with NiCE CXone Mpower. This transformation marks a strategic shift from a traditional brick-and-mortar retail servicing model to a digital-first scalable customer care ecosystem built on advanced AI and customer service automation. H&R.
Block Is Repositioning For Long-Term Dominance
Block is uniquely positioned with an integrated consumer and merchant platform few competitors can match. Despite recent headwinds, the company remains profitable with strong margins and a healthy balance sheet. The expansion of Cash App Borrow and Afterpay unlocks new monetization channels within their existing user base.
Block: Out Of Favor, Not Out Of Play
Block's valuation is deeply discounted, pricing in macro and competitive headwinds, creating a contrarian buy opportunity for patient investors. Despite weak user growth and competition, XYZ's core businesses show resilience, with steady per-user engagement and strong brand stickiness in SMBs. Operating margins are improving, and the balance sheet is healthy, despite high stock-based compensation and Bitcoin-driven revenue volatility.
Block, Inc. Dividends
Block, Inc. Earnings
| 30 Jul 2025 (42 Days) Date | | - Cons. EPS | - EPS |
| 30 Apr 2025 Date | | - Cons. EPS | - EPS |
| 20 Feb 2025 Date | | - Cons. EPS | - EPS |
| 7 Nov 2024 Date | | - Cons. EPS | - EPS |
| 31 Oct 2024 Date | | - Cons. EPS | - EPS |
| 30 Jul 2025 (42 Days) Date | | - Cons. EPS | - EPS |
| 30 Apr 2025 Date | | - Cons. EPS | - EPS |
| 20 Feb 2025 Date | | - Cons. EPS | - EPS |
| 7 Nov 2024 Date | | - Cons. EPS | - EPS |
| 31 Oct 2024 Date | | - Cons. EPS | - EPS |
Block, Inc. (SQ3) FAQ
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Block, Inc. Profile
| Software - Infrastructure Industry | Technology Sector | Mr. Jack Dorsey CEO | XSTU Exchange | US8522341036 ISIN |
| US Country | 12,000 Employees | - Last Dividend | - Last Split | 19 Nov 2015 IPO Date |
Overview
Block, Inc., initially known as Square, Inc., is a corporation that orchestrates diverse ecosystems revolving around commerce and financial products and services both on domestic and international fronts. The company has intricately segmented its operations into two primary divisions: Square and Cash App, catering to a broad spectrum of financial and commercial needs. Founded in 2009 and undergoing a rebranding to Block, Inc. in December 2021, the entity is headquartered in Oakland, California. Block, Inc. prides itself on serving a versatile clientele ranging from individuals to various scales of businesses and sellers, leveraging both e-commerce and traditional retail distribution channels to maximize reach and effectiveness.
Products and Services
The extensive array of products and services offered by Block, Inc. is divided between its two main segments, Square and Cash App, alongside several additional ventures including TIDAL, TBD, Bitkey, and Spiral, each addressing specific market needs:
- Square: This segment delivers a robust suite of commerce products targeting multiple business operations such as restaurants, retail, and online merchants. It includes point of sale systems, online checkout solutions, and invoicing tools, besides offering hardware products like registers, terminals, and readers compatible with contactless payments. Square also provides banking services that encompass lending, instant transfers, and checking and savings accounts. Moreover, it extends various utility services including loyalty programs, marketing, team management, payroll services, and full-service setup and support, with the addition of gift cards for enhanced customer engagement.
- Cash App: Known for its financial tools within the mobile Cash App, this segment includes services for peer-to-peer payments, bitcoin and stock investments, and a Cash App Card (debit card). It also offers banking utilities such as direct deposits, cash boosts, and tax preparation services. Through Afterpay, a "buy now, pay later" platform, consumers can leverage financial flexibility. Cash App further enriches its offerings with Pay in 4, monthly payment solutions, advertising opportunities, and Cash App Pay services for a seamless payment experience. Additionally, business accounts along with Afterpay and Afterpay Plus cards are available for commercial users.
- TIDAL: Serving as a distinct platform for musicians and their fans, TIDAL emphasizes creating a closer connection between artists and their audience through music sharing and community building.
- TBD: This venture acts as an open developer platform committed to making decentralized finance more accessible to the general public, simplifying the complexities associated with blockchain and cryptocurrency transactions.
- Bitkey: A self-custody bitcoin wallet designed to give users complete control over their bitcoin assets, aligning with the need for higher security in digital currency management.
- Spiral: Focusing on bitcoin open source work, Spiral aims at enhancing and supporting the infrastructure around bitcoin to promote its widespread adoption and use in various financial ecosystems.
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