Urban Company Limited (URBANCO)

Overview

Urban Company Limited is a leading consumer technology platform that specializes in delivering home and personal care services. Established in 2014 and based in Gurugram, India, the company operates a full-stack online marketplace that connects consumers with vetted, trained professionals in various service categories. These categories include home cleaning, beauty and grooming, appliance repair, plumbing, electrical work, pest control, and on-demand domestic assistance. Urban Company's distinctive approach combines technology and a customer-centric focus to provide standardized, quality-driven, and reliable service experiences to millions of users. Its innovative business model enhances the convenience of service booking, ensures transparent pricing, and maintains high standards of service quality, thereby benefiting both urban households and micro-entrepreneurs. With a presence in nearly 60 cities across four countries, Urban Company is pivotal in digitizing and organizing the traditionally fragmented home services industry. The company empowers thousands of independent professionals while addressing the increasing urban demand for convenient and dependable services, solidifying its role as an essential infrastructure layer in the modern service economy.

Products and Services

• Home Cleaning

  Offering professional home cleaning services that include deep cleaning, regular cleaning, and specialized cleaning for different spaces, ensuring a tidy and hygienic living environment.

• Beauty and Grooming

  Delivering at-home beauty treatments, including haircuts, facials, and manicures/pedicures, provided by trained professionals to ensure a salon-like experience in the comfort of home.

• Appliance Repair

  Providing repair services for various home appliances, including refrigerators, washing machines, and microwaves, conducted by skilled technicians to ensure safe and effective repairs.

• Plumbing

  Offering plumbing services for installations and repairs, such as leaking pipes, clogged drains, and bathroom fixtures, delivered by certified plumbers who ensure quality workmanship.

• Electrical

  Facilitating electrical services including installation and maintenance of lights, fans, and electrical appliances, performed by licensed electricians to guarantee safety and compliance with regulations.

• Pest Control

  Providing pest control services to manage infestations of common pests, utilizing safe and effective treatments performed by certified pest control experts.

• On-Demand Domestic Help

  Offering flexible options for domestic assistance, including cooking, cleaning, and other household tasks, performed by trained domestic helpers to cater to individual needs.