World Access Inc. (WAXS)

Overview

World Access, Inc. stands as a global powerhouse providing a vast array of services across multiple industries including travel, financial, health care, and call centers. It is an amalgamation of six companies, three of which offer full services while the other three specialize in particular aspects. These entities collectively aim to provide comprehensive support and solutions in customer care. Serving a wide geographical area, World Access, Inc. has tailored its services to cater to companies and travelers across North America, Europe, and Asia, with specific divisions dedicated to the United States, Canada, and eastern Asia, including Japan. Despite its global footprint, the company faced financial hurdles leading to a voluntary filing for Chapter 11 relief in April 2001, on behalf of itself and some of its U.S. subsidiaries. Based in Atlanta, Georgia, World Access, Inc. had aimed to streamline the process of providing logistical, medical, and customer support across its network.

Products and Services

• World Access Service Corporation

This division focuses on serving companies located within the United States and those with travelers or employees visiting North America, offering a broad spectrum of solutions tailored to customer care needs in this region.

• World Access Canada

Specifically targeting companies based in Canada, this branch ensures that businesses across the country receive dedicated support and services, aligning with the unique needs of the Canadian market.

• World Access Asia

Catering to the eastern Asian market, including Japan, this division is specialized in understanding and meeting the customer care requirements of companies operating within this dynamic and diverse region.

• World Access Europe

Providing logistical and medical support throughout Europe, this service aids members of World Access by ensuring that companies and their travelers have access to necessary support services, enhancing their safety and experience across the continent.

• World Access Provider Network Services

This specialized service division focuses on building and maintaining a robust provider network, ensuring that clients have access to top-tier services no matter where they are in the World Access coverage area.

• World Access Transport Services

Handling all aspects of medical evacuation and repatriation, this critical service ensures the safety and well-being of travelers by managing and coordinating emergency transport and care, showcasing World Access's commitment to comprehensive support.