A U.S. watchdog is suing Capital One for allegedly misleading consumers about its offerings for high-interest savings accounts — and “cheating” customers out of more than $2 billion in lost interest payments as a result.
The bank offered two similarly named savings accounts with wildly different interest rates.
The Consumer Financial Protection Bureau is suing Capital One for ‘cheating' customers out of $2 billion in interest. Transcript: CONWAY GITTENS: It was a choppy session on Tuesday as investors tried to guess what's next.
The complaint says Capital One promised depositors that their 360 Savings account provided one of the nation's "top," "best" and "highest" interest rates, but froze their rate at just 0.30% even as deposit rates rose nationwide.
The Consumer Financial Protection Bureau sues financial firm for keeping customers in the dark about a higher-yielding savings accounts
The Consumer Financial Protection Bureau is accusing the bank of illegally misleading millions of customers about its savings accounts.
The Consumer Financial Protection Bureau (CFPB) sued Capital One Tuesday (Jan. 14), alleging that the bank promoted one savings account as offering one of the nation's “highest” interest rates at the same time it offered another one that paid out rates that were as much as 14 times higher.
Capital One (COF) doesn't possess the right combination of the two key ingredients for a likely earnings beat in its upcoming report. Get prepared with the key expectations.
The Consumer Financial Protection Bureau announced it was suing Capital One for "cheating" customers out of more than $2 billion in interest. The agency said the banking giant used deceptive marketing to obscure differences in interest rates between two of its savings-account options.
The Consumer Financial Protection Bureau alleged the bank misled some of its customers by not paying them the rate it advertises on its main savings account.
Financial regulators on Tuesday accused Capital One of “cheating” millions of customers of more than $2 billion in interest by freezing the rate on their accounts even as rates soared nationwide.
Capital One was sued on Tuesday by the U.S. Consumer Financial Protection Bureau, which accused the bank of illegally avoiding the payment of more than $2 billion in interest to consumers who held its flagship "high interest" savings account.