CarMax Inc KMX

Overview

CarMax, Inc., together with its subsidiaries, is a premier retailer of used vehicles in the United States, established in 1993 and headquartered in Richmond, Virginia. The company functions through two main segments: CarMax Sales Operations and CarMax Auto Finance. CarMax distinguishes itself by offering a broad spectrum of high-quality used vehicles, including domestic and imported cars, luxury models, and eco-friendly hybrids and electric vehicles. It's known for its comprehensive customer care offerings, including extended protection plans at the time of sale and a transparent financing process for customers across various credit profiles.

Products and Services

• Range of Used Vehicles

  CarMax offers an extensive selection of used vehicles, accommodating numerous customer preferences for make, model, and type. This includes everything from domestic and imported models to luxury vehicles and environmentally-friendly options like hybrid and electric vehicles. Their inventory is designed to cater to diverse customer needs, ensuring a variety of choices in terms of price, features, and performance.

• Extended Protection Plans

  At the point of sale, CarMax provides customers the option to purchase extended protection plans. These plans are devised to give buyers peace of mind by covering various unforeseen repairs and services post-purchase, further enhancing the value and reliability of their investment.

• Wholesale Auctions

  The company also engages in the sale of older vehicles, typically those around 10 years old and with more than 100,000 miles, through wholesale auctions. This aspect of the business caters to a market segment interested in acquiring or dealing with older used vehicles, showcasing CarMax's diverse market approach.

• Reconditioning and Vehicle Repair Services

  CarMax is equipped to provide comprehensive reconditioning and vehicle repair services. These services are integral to ensuring that each vehicle meets the company's high standards before being sold and continue to support the customer's ownership experience by maintaining vehicle quality and performance over time.

• Financing Alternatives

  To accommodate customers across the credit spectrum, CarMax offers various financing alternatives through CarMax Auto Finance and through arrangements with numerous financial institutions. This inclusive financing approach is designed to facilitate the purchase process for customers, offering competitive and customizable financing options to suit different financial situations.