PRA Group allowed inefficiencies and operational issues in collections, purchasing, and overall operations to accumulate, driving terrible results in 2023 and a change in management. New management has moved quickly to make changes to improve operational efficiency and collections performance, leading to positive results in portfolio income and cash collections. Improving the portfolio will take longer, but credit card charge-offs are rising and PRA is well-placed to benefit from higher-yielding purchases over the next couple of years.