Customers can use Amazon Bedrock within Amdocs amAIz to enhance network efficiency, improve insights, proactively address potential problems and provide an improved billing experience JERSEY CITY, NJ / ACCESSWIRE / June 5, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced the availability of Amazon Web Services (AWS) Generative AI services in Amdocs' TelcoGPT platform, amAIz. The integration bolsters the ability for Amdocs customers to leverage generative AI to improve network operations, billing communications and customer experience taking advantage of the Foundation Model selection flexibility AWS generative AI services offers.
Streamlined assurance processes, utilizing artificial intelligence and machine learning, will enhance South African service provider's fault and performance management, elevating its customer experience JERSEY CITY, NJ / ACCESSWIRE / June 4, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced that CellC, a South African communications service provider, has deployed the Amdocs cloud-native Helix Service Assurance Suite to modernize its service assurance. This collaboration marks a significant step in transforming CellC's fault and performance management, driving streamlined assurance processes with the power of machine learning (AI/ML).