Agentic Era Gives Birth to a New Branding Paradigm
In the agentic era, service-intensive brands will need to consider the brand impact of the generative AI-based agents' personality on their customers in every interaction Amdocs global study reveals consumer preferences when interacting with AI agents and the key considerations brands must address during their journey into the agentic era JERSEY CITY, NJ / ACCESSWIRE / December 5, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today released a global study*, " Rethinking Brand and Customer Experience in the Agentic Era ," commissioned by Amdocs in collaboration with McCann Tech agency and Coleman Parkes, which explores the impact on brand identity as consumers interact with generative AI-based agents (AI agents) for customer care and sales. For decades, brands have fostered loyalty and trust through memorable experiences crafted by human agents and digital interactions.
Amdocs Awarded Two 2024 AWS Partner Awards
Amdocs recognized as winner in two categories - Industry Partner of the Year - Telco (Global) and Industry Partner of the Year - Telco (North America), recognizing top AWS Partners who enable telco customers to drive innovation JERSEY CITY, NJ / ACCESSWIRE / December 3, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced it is a recipient of the 2024 Geography and Global AWS Partner Award, recognizing leaders around the globe that are playing key roles in helping their customers drive innovation and build solutions on Amazon Web Services (AWS). Amdocs has been named winner in two categories - Industry Partner of the Year - Telco (Global) and Industry Partner of the Year - Telco (North America).
Amdocs (DOX) International Revenue in Focus: Trends and Expectations
Evaluate Amdocs' (DOX) reliance on international revenue to better understand the company's financial stability, growth prospects and potential stock price performance.
Amdocs Q4 Earnings Meet Estimates: Will Dim Guidance Pull Stock Down?
DOX's fourth-quarter fiscal 2024 results benefit from strong performances across Europe and the Rest of World regions.
Amdocs Limited (DOX) Q4 2024 Earnings Call Transcript
Amdocs Limited (NASDAQ:DOX ) Q4 2024 Earnings Conference Call November 12, 2024 5:00 PM ET Corporate Participants Matthew Smith - Head of IR Shuky Sheffer - President and Chief Executive Officer Tamar Rapaport-Dagim - Chief Financial Officer and Chief Operating Officer Conference Call Participants Tim Horan - Oppenheimer & Co. Tal Liani - Bank of America Tavi Rosner - Barclays Gates Schwarzmann - Citigroup William Power - Baird Operator Thank you for standing by. Welcome to the Amdocs Limited Fourth Quarter 2024 Earnings Conference Call.
Compared to Estimates, Amdocs (DOX) Q4 Earnings: A Look at Key Metrics
While the top- and bottom-line numbers for Amdocs (DOX) give a sense of how the business performed in the quarter ended September 2024, it could be worth looking at how some of its key metrics compare to Wall Street estimates and year-ago values.
Amdocs (DOX) Q4 Earnings Match Estimates
Amdocs (DOX) came out with quarterly earnings of $1.70 per share, in line with the Zacks Consensus Estimate. This compares to earnings of $1.42 per share a year ago.
Myanmar's Wave Money Selects Amdocs to Digitally Transform and Enhance Financial Services Operations
New digital platform to empower Wave Money in delivering expanded financial services, achieving scalable growth, and providing end users with a market-leading mobile wallet experience JERSEY CITY, NJ / ACCESSWIRE / November 12, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced its selection by Digital Money Myanmar Limited ("Wave Money"), a leading mobile financial services provider in Myanmar, to enhance Wave Money's core platform with the Amdocs Digital Financial Services platform. Through the end-to-end Amdocs Digital Services Platform, Wave Money will gain the agility needed to respond to rapidly changing market demands while ensuring scalability, maintaining business continuity and optimizing operational costs.
Vivo Selects Amdocs to Enhance their Evolution Journey and Drive Operational Excellence
The collaboration will support the Brazilian operator's microservices strategy and systems evolution, enabling Vivo to develop and introduce new services quickly and simply. JERSEY CITY, NJ / ACCESSWIRE / November 12, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, announced that Vivo has selected Amdocs to enhance its systems flexibility, time-to-market, and operational efficiencies.
Amdocs Evolves Industry-Leading MarketONE Platform, Celebrates Growth Milestone
SaaS marketplace platform provides communications service providers and merchants with robust new capabilities, and enables subscriber growth with diversified digital services JERSEY CITY, NJ / ACCESSWIRE / November 12, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced enhanced capabilities in its MarketONE platform (also known as Amdocs Subscription Marketplace), delivering new features that empower communications service providers (CSPs) to offer more personalized, flexible, and seamless experiences to their customers. The cloud-native SaaS platform, which enables frictionless OTT and digital consumer services experience and monetization, offers a unique ability for CSPs to grow wallet share with customers, improve retention, and capture new revenue opportunities.
Amdocs Unveils Enhanced Generative AI Capabilities in amAIz Platform, Featuring GenAI Agents for Next-Level Customer Engagement
New capabilities leverage NVIDIA AI to deliver immersive customer experiences with real-time interaction and visualization JERSEY CITY, NJ / ACCESSWIRE / November 12, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced the expansion of its generative AI platform, amAIz, with innovative agentic AI capabilities that redefine customer interaction for communications service providers (CSPs). These new capabilities include the GenAI Care and Sales Agents, designed to provide seamless support, manage billing inquiries, and facilitate conversational selling, offering a comprehensive set of solutions for next-generation customer engagement.
Driving Digital Disruption: Amdocs connectX Empowers Innovators to Capture New Market Opportunities in Connectivity
Platform enables brands - from influencers to operators - to create net new and market-tailored connected experiences JERSEY CITY, NJ / ACCESSWIRE / November 12, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced significant momentum of, and new capabilities in, its industry-leading SaaS connectX platform. These updates position Amdocs at the forefront of the MVNE (Mobile Virtual Network Enabler) and MVNO (Mobile Virtual Network Operator) market, empowering telecom and digital brands to accelerate their entry and success in new, dynamic markets.
