Freshworks continues to demonstrate strong sales growth and even stronger net income/free cash flow growth, nearing inflection. FRSH's valuation is very low, both in absolute and relative terms. Key risks include the potential for a continued slowdown in sales growth, delayed profitability, and macroeconomic headwinds, though FRSH's balance sheet and positive FCF mitigate concerns.
Freshworks is transitioning from a high-growth SaaS newcomer to a more balanced, profitable operator with robust free cash flow and improving margins. FRSH is investing heavily in AI, notably its Freddy suite, to drive future growth. Despite slowing revenue growth and high stock-based compensation, FRSH is undervalued versus peers and is effectively managing dilution.
Freshworks Inc. (NASDAQ:FRSH ) Investor Day 2025 Call September 11, 2025 11:30 AM EDT Company Participants Brian Lan - Director, IR Dennis Woodside - CEO, President & Director Srinivasan Raghavan - Chief Product Officer Ian Tickle - Chief of Global Field Operations Mika Yamamoto - Chief Customer & Marketing Officer Tyler Sloat - CFO & COO Michelle Esgar - Head of Marketing and Customer Experience, Panasonic Vineet Sachdev - Head of IT, RingCentral Conference Call Participants David Hynes - Canaccord Genuity Corp., Research Division Elizabeth Elliott - Morgan Stanley, Research Division Scott Berg - Needham & Company, LLC, Research Division Matthew VanVliet - Cantor Fitzgerald & Co., Research Division Taylor McGinnis - UBS Investment Bank, Research Division Brian Peterson - Raymond James & Associates, Inc., Research Division Madeline Brooks - Bank of America Patrick Schulz - Robert W. Baird & Co. Incorporated, Research Division Austin Cole - Citizens JMP Securities, LLC, Research Division Presentation Brian Lan [Presentation] All right.
Freshworks currently trades at a large discount compared to its competitors with over 40% upside. Company is approaching possibly GAAP profitability in 2026, and market is due to notice this sooner or later. Free cash flow, earnings growth, gross margin expansion and revenue growth are all trending up and to the right.
Freshworks is undervalued despite strong innovation, robust AI adoption, and a recent "beat and raise" quarter, creating an attractive buying opportunity. The company boasts high gross margins, recurring SaaS revenue, and a growing enterprise client base, ensuring revenue stability and scalability. Freshworks meets the "Rule of 40" with high teens revenue growth and strong operating margins, outpacing many software peers on profitability.
Freshworks Inc. (NASDAQ:FRSH ) Q2 2025 Earnings Conference Call July 29, 2025 5:00 PM ET Company Participants Dennis M. Woodside - CEO, President & Director Tyler R.
Freshworks Inc. (FRSH) came out with quarterly earnings of $0.18 per share, beating the Zacks Consensus Estimate of $0.12 per share. This compares to earnings of $0.08 per share a year ago.
Freshworks stands out in the SaaS market by offering a lower total cost of ownership for its solutions compared to major competitors like ServiceNow and Salesforce. The company's cloud-based solutions target customer service, ITSM, CRM, and marketing automation, enhancing both customer and employee experiences. Valuation metrics show Freshworks trades at a lower forward P/S and P/S/G ratio than peers, suggesting relative undervaluation given its growth profile.
I remain bullish on Freshworks, reiterating my 'buy' rating due to strong growth, improving profitability, and attractive valuation versus peers. Key Q2 watchpoints: financial performance versus guidance, EX/CX segment growth dynamics, and AI feature adoption and monetization progress. Freshservice (EX) is driving growth, while Freshdesk (CX) lags; steady CX growth is crucial to avoid valuation drag.
Freshworks launches Freshservice Journeys to streamline IT, HR and facilities workflows, driving employee engagement and enterprise growth.
Freshworks (FRSH) has been upgraded to a Zacks Rank #1 (Strong Buy), reflecting growing optimism about the company's earnings prospects. This might drive the stock higher in the near term.
Freshworks' fundamentals have improved significantly despite a 72% drawdown, with steady revenue growth and improved profitability. Valuation is attractive at 4.5X EV/sales and 26.2X forward P/E, much cheaper than peers. Risks include AI execution, intense competition, and uncertainty in forecasting due to rapid innovation needs.